Privacy Policy

1. Introduction

This Privacy Policy governs the manner in which Informatika projekt l.t.d. collects, uses, maintains and discloses information collected from users (each, a "User") of the RouteInspector website ("Site"). This privacy policy applies to the Site and all products and services offered by Informatika projekt.

2. Personally identifiable information

We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, e-mail address, mailing address, phone number and any other information that Users provide for the purpose of registering with us.

We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, however, it may prevent them from engaging in certain Site related activities.

2a. Information you provide

  • I. Account Registration - When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
  • II. Payment Information - When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, subscriber information through our third-party payment processor.
  • III. User Content - This Site allows you to publicly share content generated by you. By publicly sharing your user generated content, you agree that your profile information and the content you post may be viewed and used by other users and third parties we do not control.
  • IV. Communications - If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

3. Non-personally identifiable information

We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system, Internet service providers utilized, information about their visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation,  and other similar information).

4. Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

5. How we use collected information

Infomatika projekt may collect and use Users' personal information for the following purposes:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience
  • We may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site.

  • To process payments
  • We may use the information Users provide about themselves when placing an order only to provide services related to that order. We do not share this information with outside parties except to the extent necessary to provide the service or according to paragraph 7.

  • To send periodic e-mails
  • We may use the e-mail address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

5a. Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only

  • I. where we need the personal information to perform a contract with you,
  • II. where the processing is in our legitimate interests and not overridden by your rights,
  • III. where we have your consent to do so.
  • We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

    In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

    If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

    6. How we protect your information

    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and other User data stored on our Site.

    Sensitive and private data exchange between the Site and its Users proceeds over an SSL/TLS cryptographically secured communication channel. Further data protection measures in place include access controls, firewall and intrusion detection system.

    6a. Third party subprocessors (in terms of GDPR)

    We need to rely on third-party services to operate our business and provide services to our customers. These subprocessors may process certain customer data on our behalf. We require our subprocessors to satisfy equivalent obligations as those required from us (as a Data Processor).

    We reserve the right to modify our list of third party subprocessors at any time; please continue to reference this list to see our current vendors.

    6b. Current subprocessors list

  • TransIP BV, Schipholweg 9b, 2316 XB Leiden, Netherlands (EU) - Our infrastructure provider
  • 7. Sharing your personal information

    We shall not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others' or our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

    In addition, we may disclose Users’ personal information:

    • to the extent that we are required to do so by law;
    • in connection with any legal proceedings or prospective legal proceedings;
    • in order to establish, exercise or defend our legal rights.

    8. Third party websites

    Users may find advertising or other content on our Site with links to sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

    9. Changes to this privacy policy

    Informatika projekt may update this privacy policy at any time at its own discretion. When we do so, we will send you an e-mail informing you about the changes.

    10. Your acceptance of these terms

    By accepting this policy, you give us your consent for handling your personal information as described above. We will inform you about any future changes to this policy and ask you to accept each new version. If you do not agree with this policy, please do not use our Site. If you want to withdraw your acceptance of this policy, you can do so by emailing

    11. Your data protection rights under the General Data Protection Regulation (GDPR)

    If you are a resident of the European Union, you have the following data protection rights:

    • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by sending your request to
    • In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing
    • You have the right to opt-out of marketing communications we send you at any time. To do so, please contact us by emailing
    • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
    • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

    We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

    Contacting us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

    Informatika projekt d.o.o

    V.Varicaka 7

    10010 Zagreb